FREQUENTLY ASKED QUESTIONS
Can we help you?
General information
Knowing your ring size is super easy! Here is our size guide. If you have any questions, contact us :)
Yes, absolutely! If you are not satisfied with your purchase, you have 14 calendar days to make a return or an exchange.
MURONA only works with top-quality materials. We primarily work with sterling silver and 18k gold. We also use other materials such as cubic zirconia, semi-precious stones, brass, and stainless steel.
The material may vary for each design. You will find details for each item in the 'Details' section.
At MURONA, we craft each piece with love and care for you, to offer you the best finishes and maximum precision in the details.
Of course! We love to help you surprise your loved ones, which is why we offer you the possibility of attaching a personalized message to your order.
You can add it in the "Add a note to the order" section during the checkout process.
Do you want to represent our brand on social media, model for us, or publish an article in a magazine?
Contact us by sending an email to contact@murona.com
shipments
We ship almost worldwide. You can check destinations, prices, and delivery times.
Orders
Email us as soon as possible at contact@murona.com so we can do it. Please note that we cannot modify an order once it has been shipped.
We offer various payment options. You can pay by card, PayPal, Apple Pay, Amazon Pay, Google Pay, Klarna, and Cash on Delivery.
We take security very seriously, so your data will be safe with us. We use all internet security standards. Our payment system is completely secure.
Please contact us by sending an email to contact@murona.com and attach a photo showing the issue.
We will offer you a solution as soon as possible.
