Privacy Policy

USER ACCEPTANCE AND DATA PROTECTION

This Use and Privacy Policy regulates the access and use of the website that DOLEY CRAW ASSOCIATS SL makes available to Internet users. The access and use of this website attributes the condition of user to the website visitor and implies full acceptance by the user of the conditions of use in force at any time.

All the data provided by our clients to DOLEY CRAW ASSOCIATS SL, will be included in an automated personal data file created and maintained under the responsibility of DOLEY CRAW ASSOCIATS SL, essential to provide the services requested by users.

In the event that these are to be transferred to those entities that DOLEY CRAW ASSOCIATS SL deems necessary, the user will be informed of the transferred data, the purpose of the file and the name and address of the transferee, so that he gives his unequivocal consent in this regard. .

The data provided will be treated in the terms established in the General Regulations for the Protection of Personal Data, in this sense DOLEY CRAW ASSOCIATS SL has adopted the levels of protection required by law, and has installed all the technical measures at its disposal to avoid the loss, misuse, alteration, unauthorized access by third parties. However, the user must be aware that Internet security measures are not impregnable.

In compliance with the provisions of the General Data Protection Regulation, the user may exercise their rights of access, rectification, cancellation/deletion, opposition, limitation or portability. To do this, you must contact us by email at contact@murona.com or Pl. Francesc Macià 8, 4o 1a, 08029 Barcelona, ​​Spain.

Likewise, we inform you that DOLEY CRAW ASSOCIATS SL has a Data Protection Officer, with whom you can contact through the following address sales@murona.com

The user declares that all the information provided by him is true and correct, and undertakes to keep them updated, communicating the changes to DOLEY CRAW ASSOCIATS SL.

DATA USE

purpose

At DOLEY CRAW ASSOCIATS SL we will process your personal data collected for the following purposes:

1. Related to our contractual relationship and necessary for the performance of our activity:

to. In case of contracting the goods and services offered to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

b. Sending of requested information through the forms provided in digital or physical support.

c. Sending information directly related to our activity, such as sending invoices, order information, registration email and modifications and data changes.

2. Related to the activity of our entity, with the express consent of the user:

to. Send bulletins (newsletters), as well as commercial communications of promotions and/or advertising of our entity.

b. Remarketing activities, such as email communications about user activity, cart abandonment recovery, or customer recovery, among others.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above. The fields of said records are mandatory, making it impossible to carry out the expressed purposes if these data are not provided.

Data retention

The personal data provided will be kept as long as the commercial relationship is maintained and its deletion is not requested.

Subsequent to it, they will be kept for the legally required periods (except, in both cases, that the treatment is based on the User's consent and the latter revokes it, in which case they will be kept until such revocation is received).

Therefore, we can guarantee that your data will not be kept for longer than necessary for the purposes described above, without prejudice to the conservation that is necessary for the formulation, exercise or defense of potential claims and/or whenever permitted by law. applicable legislation.

Legitimation

The treatment of user data is carried out with the following legal bases that legitimize it:

1. The request for information and/or the contracting of services, whose terms and conditions will be made available to the user in any case, in advance.

2. The free, specific, informed and unequivocal consent of the user who, through this privacy policy, and after reading it, in case of conformity, can accept by means of a declaration or a clear affirmative action, such as the marking of a box provided for this purpose.

Recipients

Your personal data will not be communicated to any third party, unless we are legally obliged to do so, that is, we receive an administrative or judicial requirement that obliges us to communicate your data to an administrative or judicial authority, in which case we will only communicate the data to the that we would be strictly bound.

The foregoing is without prejudice to the providers to whom we can turn for the provision of the requested services and that, in any case, will treat them in their capacity as data processors solely and exclusively for the provision of the services.

In case these are outside the European Economic Area, we will try to use providers located in territories that offer an adequate level of data protection and if they are outside, we will offer the appropriate guarantees through the use of the standard data protection clauses adopted. by the Commission that guarantee that the user has enforceable rights and effective legal actions.

User rights

Access, rectification and deletion: You have the right at any time to request access to your personal data, request the rectification of inaccurate data as well as request its deletion.

Said request must include the following information: name and surname of the User, address for the purposes of notifications, photocopy of the National Identity Document or Passport, and request in which the request is specified through email: [company email] or written communication to [Company address]

In addition to the above rights, the user will have the right to withdraw the consent granted at any time through the procedure described above, without said withdrawal of consent affecting the legality of the treatment prior to its withdrawal. You may continue to process user data to the extent permitted by applicable law. DOLEY CRAW ASSOCIATS SL reminds the User that they have the right to file a claim with the relevant control authority.

Limitation and portability: On certain occasions, you may have the right to request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims as well as to request the portability of your data.

USE OF COOKIES

MURONA may use cookies when a user browses the website, on their own or by contracting a third party. Cookies are files sent to the user's browser by means of a web server with the aim of recording certain interactions of a user's browsing during a website.

Cookies are used so that the web browser used by the user is recognized by the server where the website is located, and in this way a better experience can be offered when browsing the portal. Cookies allow user preferences to be remembered, such as the selected language, access data or page customization.

They are also used to improve customer service, measuring the audience, use and performance of the page in order to monitor its progress and optimize it.

The cookies used by the website are associated with anonymous users and do not themselves provide personal user data, so that a specific user cannot be identified.

Some cookies are used by third parties (eg Google) to provide MURONA with data on their effectiveness and progress. Users have the possibility of configuring their browser to be notified of the reception of cookies and to be able to prevent their installation on their equipment.

By disabling or eliminating MURONA cookies, the user exposes himself to not being able to access certain functionalities of the website.

MURONA uses necessary and essential cookies for the user to use our website safely and freely.