INTRODUCTION AND OWNERSHIP OF THE WEBSITE

This document contains the General Conditions that have the purpose of regulating the sale of the products and services offered through this Website by the company:

Doley Craw Associats (hereinafter, “MURONA”)

Pl. Francesc Macià 8, 4o 1a

08029 Barcelona, Spain

With V.A.T no. B-65057622 and registered in the Mercantile Register of Barcelona in Volume 41093, Folio 97, Sheet B 378612, Inscription 1.

We invite you to read carefully these General Conditions, together with our Privacy Policy, knowing that by using this website or when placing an order through it, you agree to be bound by these General Conditions and our Privacy Policy. If you have any questions or queries about them, you can contact our Customer Service Team (contact@murona.com).

CORRECT USE OF OUR WEBSITE

The User agrees to make an adequate use of the contents and services provided on the Website, in accordance with (i) the applicable legislation at any time, (ii) the Privacy Policy, (iii) the generally accepted morals and good practices in society and (iv) the public order. It is obliged to:

- Provide accurate and truthful information of the data requested in any of the forms of the Website, keeping this information updated whenever the Website is used.

- Not engage in illegal activities, unlawful or contrary to morality, good faith and public order.

- Not to publish content of a discriminatory nature based on race, sex, ideology, religion or in any way that violates public order, public liberties, fundamental rights, morality, honor, privacy or the image of third parties and the current legislation in general.

- Not cause damage to the logical or physical systems of the Website, its suppliers or third parties, nor introduce or spread viruses in the network computer or any other logical or physical systems that are likely to cause the aforementioned damages.

- Not to use the contents and the information of the Website to send publicity or to send messages with any other commercial purpose, nor to extract or store personal data of third parties.

- Not to try to access and, wherever applicable, use the e-mail accounts of other users and modify or manipulate their messages.

MURONA reserves the right to make, without prior notice, the modifications it considers appropriate on its Website. Being able to add, change or delete both the services and contents that are provided through the same, such as the way in which they are presented or located on the Website.

INTELLECTUAL AND INDUSTRIAL PROPERTY

The reproduction, copying, use, making available, distribution, commercialization and public communication of all or part of the contents of this Website for commercial purposes, in any medium and by any technical means, is strictly prohibited without the express authorization of MURONA.

The user agrees to respect the intellectual and industrial property rights owned by MURONA. The user may use the Website and its contents for private and personal use. Any other use is prohibited and will require the user to obtain the prior express and written authorization of MURONA. The user must refrain from altering, manipulating, eluding or deleting any security device or security system installed on the Website.

All intellectual and industrial property rights of the Website and its contents, including images, video clips, sound, audio, product, designs, texts, graphics, logos, icons, color combinations, structure, as well as software, commercial names, corporate colors, trademarks, works, illustrations, photographs and industrial drawings and any other symbols susceptible of industrial and commercial use are owned and property of MURONA or third parties who have duly authorized their inclusion on the Website, and are protected by applicable law.

RESPONSIBILITY

MURONA, under no circumstances, is liable for damages of any nature that could cause errors or omissions in the contents, unavailability of the Website or the transmission of viruses or harmful content, despite having adopted all the necessary technological measures to prevent it from happening.

From the MURONA Website you may be redirected to content of third-party websites. Since MURONA can not control all the contents introduced by third parties in their websites, MURONA does not assume any type of responsibility in relation to said contents. In all cases, the redirection or content will be immediately withdrawn from this Website if it could contravene national or international legislation, morality or public order, and the content in question will be reported to the competent authorities.

MURONA is not responsible for the content and information stored in forums, chats, blogs, comments, social networks or any other medium that allows third parties to publish content independently on the Website. However, MURONA undertakes to actively collaborate in the removal or blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. In the event that the user considers that there is any content on the Website that could be susceptible to this classification, please notify MURONA immediately.

This Website has been tested and checked to work properly. In principle, it can be guaranteed its correct operation 24 hours a day, 365 days a year. However, MURONA does not rule out the possibility of certain programming errors, or natural catastrophes, strikes, force majeure or similar circumstances that make it impossible to access the Website.

It is forbidden to introduce hyperlinks for commercial purposes in web pages outside MURONA that allow access to the Website, without the prior consent of MURONA. MURONA is not responsible for the use or content of third party websites that may link to www.murona.com

SERVICE AND PURCHASE

We have made an effort to show the appearance and color of the items as similar to reality as possible. However, the color of the items may be subject to variations depending on the quality of the screen of your computer. In this sense, MURONA can not guarantee that the colors that appear on your monitor are a true representation of the actual colors.

Discounts, offers and promotions will be valid until the indicated date or until there is no more stock.

By placing an order through murona.com you assure us that you are over 18 years of age.

To place an order, the user’s personal details will be required. These details will be added into our database to enable us to process the order and to make the checkout process easier on future purchases through the website. The personal data provided by the user must be accurately indicated in order to avoid incidents in the delivery of the purchased items. These data will be treated in accordance with our Privacy Policy and will be accessible at all times by the user.

After choosing the items the user wants to purchase, and after processing the order, the user will be provided with a summary of the order. This will show the total price of the purchase, and each product, tax and transport price. The shipping data where the order will be delivered is also specified, so that the user can check and confirm that all the details are correct. The payment is authorized when clicking on "Confirm payment”.

Purchases may be paid by credit or debit card (Visa, Visa Electron, American Express and Mastercard) or by COD (option only available in Spain, Mainland). For payments with credit or debit card, once it has been verified that the data provided by the user are correct, the charge will be made in real time, through the payment gateway of the corresponding financial institution.

Payments by COD have an additional cost of 3€ per purchase, which in no case will be returned.

Once the transaction is confirmed, the order number will be displayed on our website, so that the user can track it at all times.

In addition, the user will receive an e-mail to the address indicated, with a description of the order and personal data provided. Failure to receive this message may be due to a typing error in the e-mail address provided or to a temporary communications problem in the network. In any case, MURONA recommends the user to contact Customer Service.

If, at the time of issuing your order, we detect that there is no stock of any of the items in our warehouses, the customer will be notified immediately. In that case, the amount charged for the unsent item will be refunded to the customer within the following days, through the same payment method used in the purchase.

DELIVERIES

All orders are shipped within a maximum of 24 business hours upon receipt of the same. On weekends or holidays, no shipments are made. It is not possible to ship to post offices.

Orders shipped to Spain are carried out through a national courier company and delivered up to 24 working hours after shipping. The standard delivery to Spain (Mainland) is 3,95 € while orders over 30€ will have no shipping cost.

During periods of special discounts or promotions, the delivery time may be altered.

The delivery charges are calculated based on the items purchased and the method of payment and shipping chosen. The exact delivery price will be displayed in the purchase summary page, being the step prior to the confirmation of the order by the user, which will be confirmed when clicking on "Confirm payment”.

In order to avoid delivery problems it is essential for the user to complete our form correctly, filling in all the mandatory fields, with the correct and revised information.

Delivery charges may be modified at any time without notice. Any changes will become effective as soon as the modifications are included in the contract and the help pages published on this Website. In all cases, the shipping costs that appear at the time of placing the order will be the ones applied.

For any questions or queries you can contact our Customer Service Team (contact@murona.com).