- All orders are shipped in a period of 24 working hours after being placed. If there is an incident, you will be notified by email as soon as possible. On weekends or holidays, no shipments are made.
- Orders shipped to Spain are handled through the company Sending, while international orders are shipped through other courier companies. MURONA in no case will pay the customs management nor of the taxes derived from them.
- The order will be sent to the delivery address you provide. In case you want to make a change in the delivery address once the order has been made, notify us as soon as possible to try to modify the shipping information. No changes of address can be made once the package is shipped.
- We ship worldwide. The shipping expenses that correspond to each Geographic area are the following:
Spain (Mainland)Delivery time:Up to 24 working hours after shipping
Free - orders over 30€Balearic IslandsDelivery time:Up to 48 working hours after shipping
Free - orders over 50€CanariasDelivery time:Up to 48 working hours after shipping
Includes shipping expenses and the export DUA (23€/shipment). It will be the buyer’s responsibility to pay for the additional taxes and charges, the import DUA and the IGIC (7% of the invoice declared value), upon the delivery of the parcel.PortugalDelivery time:Up to 24 working hours after shipping
Free - orders over 50€AndorraDelivery time:Up to 24 working hours after shipping
Free - orders over 100€European Union CountriesDelivery time:Within 24 - 48 working hours after shipping
from 12,95 €
Free - orders over 100€Non-European Union CountriesDelivery time:Within 2 y 5 days business days after shipping
from 19,95 €
Free - orders over 150€
- Please note that shipments to Non-European Union countries may be subject to additional taxes and charges. In all cases, this additional amount will be responsibility of the buyer. MURONA is committed to carry out the documentation and necessary paperwork for the corresponding customs management.